Refund policy

At this time, all sales are final and we do not offer returns or refunds.

Once your order has been shipped and accepted by the post office, responsibility for the package transfers to the carrier. We take great care in packaging every item to help prevent damage during transit; however, we cannot be held responsible for any damage or loss that occurs while in the care of the postal service.

If you have any questions or concerns about your order, please contact us at caescrystals@gmail.com and we will be happy to assist you.